21 Nov 2009 
Support Center » Knowledgebase
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 Articles
 How to check if website is down
 A question that comes up alot is how to tell if a website is down or if the individual is having problems with there ISP or DNS. One easy way to check is to use the following URL link to check if website is down. http://downforeveryoneorjustme.com/
 How to switch to Public DNS settings.
 Sometimes users are unable to get to their websites even though the website is up, or seems to beup. Use the following URL to check if website is up and running - http://downforeveryoneorjustme.com/# The problem may lay with the ISP and their DNS serve
 How to check webmail article
 There is a pdf document in the "Downloads" area that shows how to check to check a users webmail. Please reference the pdf document "How to Check WebMail.pdf" in the downloads area.
 General Support Suite Notes
 There is a word document in the Downloads area that has geneal notes on using Support Suite for WebtomiX. Please reference the word document "General_Support_Suite_Notes.doc".
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